Solutions / Operations
Requests, rules, and hours in one place.
Operations teams take requests through an inbox, let rules handle routine follow-up, and keep an eye on logged hours.
Free during early access
Intake
Every request goes through triage.
Requests arrive in a project inbox from the team or from your own forms through the intake API.
- Accept, decline, snooze, or mark duplicate
- Per-project intake tokens
- Bulk accept
Rules
Routine follow-up, handled by rules.
Automation rules assign, label, comment, and notify when issues change or sit too long in one status.
- Seven issue triggers
- Five actions
- Checks for stale issues
Hours
See who logged what.
Expected weekly hours and a compliance summary show where logged time falls short.
- Expected hours per person
- Compliance summary
- Weekly timesheet review
Capabilities
Less chasing, more done.
Intake and triage
A project inbox for every request.
Automations
Rules for routine follow-up.
Custom fields
The fields your process needs.
Hour compliance
Expected against logged hours.
Wikis
Procedures next to the work.
Intake API
Requests from your own systems.
Good to know
- External intake uses the authenticated API; shareable forms and email intake are not available.
- Automation rules run within one project.
Early access
Bring one real piece of work.
Start with a single brief and follow it all the way to the update.
Free during early access